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Frequently Asked Questions

Everything you need to know about our translation plugin

Multi-Site Post Translator works with WordPress 5.0 and above. It requires PHP 7.4+. We recommend keeping WordPress and PHP updated for optimal performance and security.

Yes! The plugin is designed specifically for multisite networks. You can translate and transfer posts between any WordPress sites you have access to.

No. The plugin includes an intuitive settings page. You'll need to provide API credentials and target site information, but no coding required. We have documentation and video guides on our website.

Free and Pro plans require your own API keys (from Claude or OpenAI). Agency plan includes our shared API—no setup needed.

Free: 1 target site, 5 translations/day, bring your own API keys Pro: Unlimited sites, unlimited tokens, bring your own API keys Agency: Unlimited sites, 1M tokens/month, shared API included (no setup)

:To change plans: 1. Go to your account dashboard and cancel your current subscription 2. Purchase your desired plan (Free, Pro, or Agency) 3. You'll receive a new license key via email 4. In WordPress, go to Settings → Multi-Site Translator → License tab 5. Click "Deactivate License" to remove your current key 6. Enter your new license key and click "Activate License" 7. Your new plan features are immediately available

For Claude: Visit console.anthropic.com. For OpenAI: Visit platform.openai.com/api-keys. Both require creating an account and adding billing information.

Yes. Go to Settings → API Settings and select your preferred provider. You can test both before deciding.

The plugin uses Claude 3.5 Sonnet or GPT-4o—enterprise-grade AI models. Quality is typically 90%+ accurate for professional content. We recommend reviewing translated posts before publishing.

Yes! Use the Training Articles and Wordbook features. Upload 2-3 example articles in your target language and a custom glossary. The AI learns your style and terminology.

All languages supported by Claude and OpenAI. That includes 100+ languages. You specify the target language in site settings.

Yes, it preserves all HTML tags, formatting, lists, and structure automatically.

Typical posts: 30-60 seconds. Large articles (40k+ characters): 2-5 minutes. You'll see time elapsed on the progress indicator.

Yes! Featured images and all inline images are automatically downloaded from your source site and uploaded to the target site.

Application Passwords (recommended for security) and Basic Auth. Both are securely transmitted via HTTPS.

Use WordPress Application Passwords (WP 5.7+) instead of regular passwords. Store credentials only in your plugin settings. Never share them.

Verify the key is correct (watch for extra spaces), has been activated in the provider's console, and has remaining credits/balance.

Yes. All API communications use TLS 1.2+ encryption. Credentials are stored securely in your WordPress database.

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